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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DELE products

Accessories for electrical cabinets and metal equipment, locks, seals, hinges, handles
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  • Accessories for cabinets DELE
    Accessories for cabinets
    PS, TS, AE, etc.
  • Locks DELE
    Locks
    MS1000/1013/8020/8048/8066 and others .
  • Seals DELE
    Seals
    001, 103, 104, 105, 502, EPDM, etc.
  • Loops DELE
    Loops
    JL 1000/1003/1015/1030/1071, etc.
  • Handles DELE
    Handles
    LS1023-1/1050-1/1010-1/1012-1 and others .
  • Accessories DELE
    Accessories
    S1B, S1G, S1H, S1K, S2C4500, etc.

NEW TECHNOLOGIES GROUP

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